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Terms & Conditions

Privacy / Data Policy

We collect information from you when you register/fill out a form on our website
When using the contact form on our website, you will be asked to complete certain fields, although none of those fields are mandatory and you may visit our site anonymously
Any information that you provide helps us to better respond to your enquiry. The email address (should you provide one) may be used to send you information pertaining to your enquiry
Your information will not be sold, exchanged, transferred or given to any other company or third party for any reason whatsoever, without your prior consent
This online privacy policy applies only to information collected through our website and not to information collected offline
By completing and submitting our contact form you consent to our privacy policy and that any transmission of data is at your own risk

If we decide to change our privacy policy, we will post those changes on this page.

General Terms and Conditions

We will use all reasonable skill and care to undertake the service that you have instructed us to perform on your vehicle.

We will endeavour to complete this service in line with the given timescale suggested to you, but in the event that we are unable to complete the service as per our guideline, we will contact you to advise you as such and that the service will be completed at our earliest opportunity. We will accept no liability for failing to deliver our service on time or offer any compensation as a result of this.

We will endeavour to take all reasonable care of your vehicle whilst it is in our possession. If, resulting from our negligence, we cause actual damage to your vehicle, we will, through our choice, either pay reasonable compensation or rectify the damage. We will not however be liable for:

Damage or loss caused by any third party
Damage or loss which can be attributed to defects, damage or weakness in your vehicle which you failed to disclose to us
Damage or loss as a consequence of any default on our part

Damage or loss caused by flood, severe weather, lightning, fire or explosion, civil disorder, war or military operations, national or local emergencies, anything done by the Government or other official authorities or industrial disputes of any kind. You must disclose to us any known or suspected damage, defect or weakness in your vehicle, prior to our commencement, which may be affected the service that we are to provide.

We do not undertake to insure your vehicle against loss whilst it is in our possession. Insurance of your vehicle remains your responsibility at all times.

You will pay us for our services provided at the price set out in our price list or as quoted prior to service commencement. Should further work be determined once our service has commenced you will be contacted and a price increase will be discussed and agreed before any further work is undertaken.

You will pay us in full on completion of the work undertaken on your vehicle and before it is uplifted. Should you fail to make payment in full your vehicle will remain in our possession, at your risk, until such a time that all outstanding monies have been paid in full.

Any amount that remains unpaid on its due date will be subject to interest at 10% per month until payment has been made in full.

Our determination of the size category of your vehicle in relation to the price list shall be final and binding.

You will be liable for any death, injury or damage suffered by us or our staff attributable to any defect in your vehicle or any harmful contents.

Caution should be exercised when returning to your vehicle as polish and other cleaning products can be slippery. We accept no liability for any loss or damage or injury to you or your vehicle as a consequence of failing to heed this warning.

Will not under any circumstances re-fit child seats, they must be re-fitted by you.

Old or non original paintwork can be damaged by the cleaning process, all such defects must be highlighted prior to our commencement.

We will not accept liability for damage to polished metal finishes that are not protected by a lacquer unless we have been made aware of this prior to our commencement.

Older cars may have weaker plastics and our service is provided at your risk in respect of vehicles over 4 years old.

You will confirm that you have a spare set of keys for the vehicle as we will not be liable for any loss or damage as a result of our losing or locking the keys inside the vehicle.

Engine bay and manufacturers warranty wax can be removed at your request and risk. However any alarms, immobilisers or other fitted electronic components must be pointed out to us before our commencement.

We reserve the right to amend these terms and conditions without prior notice and any changes will be posted on this site.

Credit / Debit Card Payment Terms and Conditions

These terms and conditions apply to all credit/debit card transactions made whether in person or over the telephone.

By making a credit/debit card payment you accept these terms and conditions.

By providing your credit/debit card information:

You are stating that you are an authorised user of the card and that the associated information entered is accurate
You are authorising us to charge the amount you have requested to your card
You are also authorising us to return to your card any funds that may fall due to you as a result of any refund authorised by us
If a charge is declined or reversed by a card issuer then we reserve the right to recover the funds due from you via an alternative method of payment

We reserve the right to amend these terms and conditions without prior notice and any changes will be posted on this site.

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